The Greenville-Spartanburg Airport District (the District) is committed to promoting the quality of opportunity for all. The District continues to modify its facilities, programs, policies, or practices, as necessary, to ensure access is provided.
The District is committed to providing accessible facilities for all passengers, employees, and other members of the public including individuals with disabilities and members of the underserved community. Furthermore, the District affirms its commitment to equal opportunity and non-discrimination in employment in addition to all services available to the public.
No person on the basis of race, color, national origin, disability, age, religion/creed, age, or sex shall be excluded from participation in, or be denied benefits of, or otherwise be subject to discrimination of services, programs, and employment provided by the Greenville-Spartanburg Airport District and its contracting agencies.
If an individual believes they have been subjected to discrimination they can file a Title VI complaint, via the on-line complaint form, or discuss concerns with the Greenville-Spartanburg Title VI Coordinator.
Title VI Coordinator: Kelly Dawsey
Telephone: 864-848-6298
Email: [email protected]
A. Complaint Procedures for Federally Assisted Programs and Activities
These procedures cover all complaints filed under Title VI of the Civil Rights Act pf 1964 as amended, including its Disadvantage Business Enterprise (DBE), Equal Employment Opportunity (EEO), and On-the-Job-Training (OJT) Components, Section 504 of the Rehabilitation Act of 1973, Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
The procedures outlined herein do not obstruct or deny the right of any complainant to file formal complaints with other state or federal agencies.
Every effort will be made to resolve complaints at the lowest possible level. The option of informal mediation between the affected parties and the investigator may be utilized to explore potential resolutions at any stage of the process. The investigator will make every effort to pursue complaint resolution and will request information concerning the relief sought and settlement possibilities at the initial interview stage.
B. GSP Airport Title VI Complaint Process
1. Airports are required under 49 CFR Part 21 to forward a copy of any written complaint based on race, color or national origin to the FAA along with a statement describing all actions taken to resolve the matter, and the results thereof.
2. The airport must notify the complainant of the right to file a complaint directly to the FAA.
3. Complaint made directly to the FAA; Any person who believes that they, individually or as a member of any specific class of persons was discriminated against based on race, color, national origin, sex, creed or disability in services or employment opportunities may file a written complaint to the FAA, office of Civil Rights, 800 Independence Ave, SW Washington, D.C. 20591.
4. The complaint must be filed with the FAA no later than one hundred eighty (180) days after the date of the alleged discriminatory act or if the discrimination is ongoing, the date the conduct was disclosed.