Commercial Fueling Agent
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Position Summary (Primary Function)
The Commercial Fueling Agent position performs airline refueling and ramp service functions related to aircraft operations serviced by the Commercial Aviation Services Division. The Position also performs other duties as assigned by the Commercial Fueling Lead and/or the Commercial Fueling Supervisor.
Responsibilities (Essential Functions)
- Performs fueling in a safe, efficient, and professional manner in an outdoor environment and under varying weather conditions.
- Interacts with flight crew, District team members and other operational contacts in a courteous, professional manner.
- Performs equipment checks and notifies shift lead of discrepancies.
- Complies with company fuel manual, airline specific fueling manuals and all other applicable fueling regulations.
- Uses only company authorized fuel vehicles and equipment to fuel aircraft.
- Is responsible for accurate record keeping of each fueling transaction.
- Performs basic math calculations and conversions pertaining to fuel loads.
- Is responsible for the correct loading and balancing of fuel and when necessary, de-fuel of aircraft as directed.
- Performs job duties at a predetermined level of participation and timeliness.
- Performs de-icing functions as required.
- Performs ground handling activities for cargo and passenger from time to time.
- Responsible for any other duties as may be assigned from time to time by a Commercial Fueling Lead and/or Commercial Fueling Supervisor.
Education Requirements (Evaluation Factors: Skills, Education, Ability)
- High School Diploma or GED or any combination of experience and training which provides the required knowledge, skills and abilities.
- Must exhibit the desire to continue training and increase knowledge needed to stay abreast of changing industry regulations, standards and procedures.
- Experience in aviation fueling, material handling or customer service; or any equivalent combination of experience and training which contributes to the required knowledge, skills and abilities.
Special Knowledge, Skills, and Abilities
- The ability to safely and efficiently operate motorized industrial equipment.
- Proficiency in the use of a personal computer is necessary, including skills in Microsoft Word, Excel, PowerPoint, Access, or Windows.
- This position requires skills in organization, verbal communications and interpersonal relations, and the ability to complete tasks accurately and on-time.
- Diligence must be exercised when handling confidential information.
- Reasonable care for equipment/process will prevent injury/damage.
- Responsible for own work, but must coordinate work with others.
- Valid South Carolina Driver’s License
- Must be able to secure and maintain GSP airfield driver privileges.
- NATA Professional Line Service Training certification
- Must have or be willing and able to obtain all other applicable fueling certifications
- Physical Demand - Use of personal protective equipment is required. Exposed to heat, cold, rain, and snow in a noisy environment. Must possess the ability to perform strenuous physical activities such as walk, kneel, crouch, stoop. The employee must have full use of and range of motion with arms, hands, fingers, legs, and be able to regularly lift and or move up to 70 pounds above head. The employee will have to stand on a platform several feet above ground with neck and back arched. The employee must engage in sustained physical exertion and perform arduous work under adverse conditions and maintain physical fitness pertinent to the work.
- Mental and/or Visual Demand - Mental and visual demands are high and vary with function performed. Consistent mental attention needed to respond safely and efficiently.
- Attentiveness to work procedure will reduce potential risk of injury in work areas.
- The Employee may be exposed to vibrations, fumes, toxic or dangerous liquids and chemical and airborne particles.
- Specific vision abilities include close, distance, color and peripheral vision, and depth perception. Employee is required to have the visual acuity to analyze data and figures, operate a computer terminal.
- Exposed to normal aviation environment.
- This position requires uncommon tours of duty to include but not limited to weekends and holidays, rotating shift assignments and overtime duty.
- Will be subject to recall after normal duty hours.
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- Must be able to complete and pass a background investigation and drug screen as required by the Federal Government and aviation-related authorities.